Responsible Gambling

We are committed to safer gambling and to helping you keep play controlled and enjoyable. We prioritise player safety, clear controls and easy-to-use tools so you can set the limits that suit you. If you ever feel your play is becoming a problem, we encourage you to use the available tools and seek support promptly.

Player protection principles

We prioritise transparent, practical measures that reduce risk and promote sustainable play. That means offering clear limits, fast ways to pause your account and simple guidance so you can make informed choices about how, when and how much you play.

Activity-control tools

You can manage your account activity through a range of controls. These include deposit and loss limits, time limits, session reminders and account breaks. Tools are visible in your account settings or can be applied by contacting our support team.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits are applied instantly or within a short processing period and are designed to be realistic and easy to change. For larger adjustments, we may ask you to confirm the request to help protect your safety.

Loss limits

Loss limits let you cap net losses over a chosen period. Use loss limits if you prefer an additional safeguard beyond deposit controls. Limits are intended to keep play within affordable boundaries and are recorded on your account.

Time limits and session reminders

We offer options to limit session length and to receive reminders after a set amount of play. You can choose short breaks or limit daily play time to prevent extended sessions. Account breaks are available if you want an immediate pause from play.

Self-exclusion

If you need a longer break, self-exclusion blocks access to your account for the selected period. Self-exclusion can be requested through your account settings or by contacting support. During exclusion you will not be able to deposit or take part in promotions.

Signs of problematic behaviour

Watch for signs such as chasing losses, changing deposit habits, playing for longer than intended, or neglecting other commitments. If you notice these changes in yourself or someone you know, consider activating limits or seeking external support.

Tips for maintaining control

Keep play affordable by setting limits before you start, stick to preset timeframes, avoid gambling when stressed or under influence, use session reminders and keep a record of deposits and losses. Regularly review your activity and adjust limits as needed.

Professional help and support organisations

If you need independent help, contact recognised organisations such as GamCare, Gambling Therapy or Gamblers Anonymous for confidential advice and counselling. These services offer practical steps and specialist support for people affected by gambling-related harm.