Cookies Policy

This Cookies Policy explains how Lolajack Casino uses cookies and similar browser technologies to support site functions, remember preferences, maintain login sessions, and collect aggregated performance data. The aim is to describe in plain language what these technologies do, why they matter, and how you can control them while using our site.

What cookies are

Cookies are small pieces of data stored by your browser when you visit a website. They help the site remember information between page loads or visits. Other browser storage tools perform similar roles - for example, sessionStorage and localStorage hold small bits of data for the current session or longer, and IndexedDB can store larger client-side data for performance or offline needs.

Why cookies and browser storage are used

Cookies and related technologies are used to keep the site working smoothly and to make your visits more convenient. Common uses include keeping you logged in, retaining language and display choices, saving items in a temporary basket, measuring site performance, and helping diagnose technical problems. Some cookies also support personalised features and promotional preferences when you have opted in.

Essential cookies

Essential cookies enable core site functions. These are required for features such as logging in, navigating to secure account areas, and completing transactions. If you block essential cookies, parts of the site will not work correctly and you may be unable to use account services or complete payments.

Session cookies

Session cookies exist only while your browser is open. They are commonly used to maintain a secure session after you log in and to track progress through temporary tasks. Session cookies are removed automatically when you close your browser.

Persistent cookies

Persistent cookies remain on your device after you close your browser. They are used to remember site preferences, language choices, and consent selections between visits. The expiry of persistent cookies varies by cookie - some last a few days, others remain for several months depending on the purpose.

Functional cookies

Functional cookies store settings that improve your experience. Examples include language preferences, interface choices, and simple display options. These cookies do not track your behaviour across other sites and are used to restore your selected settings on return visits.

Analytics and performance cookies

Analytics cookies collect aggregated and anonymised information about how visitors use the site - page views, average session length, error rates, and general navigation paths. This data helps with technical diagnostics and performance optimisation so pages load faster and common issues are fixed more quickly. The information is presented in aggregate and does not identify individual users.

Preference and language settings

Preference cookies remember choices you make on the site, such as preferred language or currency display. Keeping these cookies active prevents you from having to reselect options each visit and ensures content is shown in your chosen format.

Login and session continuity

When you log in, session cookies or secure tokens are used to maintain your authenticated session. If you choose a "remember me" option, a persistent cookie may be set to preserve login state across visits. For security, such cookies are scoped to reduce risk and may require re-authentication after a set period or after certain account actions.

Device recognition and security-related cookies

Device recognition cookies help detect devices you have previously used to access the account. This assists with fraud detection and security workflows, for example by flagging sign-ins from new devices for additional verification. Security-related cookies also support anti-fraud measures and ensure session integrity without storing sensitive personal data directly in the cookie.

Browser storage technologies explained

In addition to cookies, the site may use localStorage and sessionStorage for short-term data and IndexedDB for larger client-side storage needs. These tools are used for interface optimisation, caching static assets, and speeding up repeated visits. Clearing cookies does not always clear localStorage or IndexedDB entries, so browser settings should be used to manage all storage types.

Third-party integrations

Some site features rely on third-party services such as analytics platforms, payment service providers, or embedded game content. These partners may set their own cookies when you interact with their services. We do not control their cookie practices directly, so check the relevant third party's privacy or cookie notices for details on how they use data.

Marketing and communication preferences

If you opt in to marketing communications, cookies or local storage may be used to respect those choices and deliver relevant messages. You can change marketing preferences in your account settings or via the site’s cookie consent controls at any time.

Cookie consent management

On first visit you will see a consent banner offering options to accept all cookies, reject non-essential cookies, or manage cookie settings. Use the manage option to enable or disable categories such as analytics or marketing. Your selection is stored so the site remembers your preference on subsequent visits.

Browser cookie controls and clearing cookies

All major browsers allow you to view, block, or delete cookies. Access your browser settings and look for privacy or site settings, then find the cookies section. Clearing cookies will remove stored preferences and you may need to re-enter login details or preferences on return visits. If you disable cookies entirely, expect reduced functionality and possible inability to access account areas.

Impact on site functionality when cookies are disabled

Disabling non-essential cookies typically limits personalised features and analytics reporting. Disabling essential cookies will affect core services - for example you may not be able to log in, keep items in a basket, or complete transactions. We recommend allowing essential cookies for full access and selectively enabling other categories to balance convenience and privacy.

Technical diagnostics and performance optimisation

Cookies and storage are used to collect technical logs and aggregated performance metrics that help identify slow pages, JavaScript errors, and server issues. These diagnostics are used to prioritise fixes and improve responsiveness across devices and network conditions.

Aggregated analytics information

Analytics data is aggregated and used to produce reports such as most-visited pages, common navigation paths, and device type distributions. This information is not used to single out individual users and helps guide product adjustments, content updates, and promotional planning.

How to change your cookie settings

You can change cookie settings using the cookie manager available on the site footer or settings menu. To fully remove cookies, use your browser's clear data function and then revisit the site to set fresh preferences. For assistance or to raise concerns about cookie handling, contact [email protected].

Updates to this Cookies Policy

This policy may be updated from time to time to reflect changes in technologies or site features. When material changes occur, a notice will be posted on the site and your most recent consent preference will be respected where technically possible.

Questions and contact

If you have questions about how cookies are used on this site, or you wish to exercise preference controls, please contact [email protected] and include "Cookies" in the subject line. We will respond with practical guidance on managing cookies and browser storage for your device.