Terms and Conditions

This page sets out the rules that govern your use of our platform and explains the relationship between you and us. We describe your responsibilities as an account holder, the eligibility requirements to join, how promotions and payments work, and the procedures we follow if a dispute arises. By registering or using the service you accept these terms in full.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household or payment method unless we agree otherwise. You must not share login credentials, allow unauthorised access, or use another person’s account. We may suspend or close accounts where we suspect fraud, money laundering, bonus abuse or other breaches of these terms.

Eligibility requirements

To open an account you must be at least 18 years old and have the legal capacity to form a contract in the United Kingdom or in your place of residence. You agree to provide truthful personal information and to update it if it changes. We reserve the right to refuse registrations from certain territories or where local law prevents you from playing.

Acceptable platform use

You must use the platform lawfully and fairly. Prohibited activity includes attempting to manipulate games, using automated bots, collusion, multiple accounts to gain an advantage, or using stolen payment methods. You must not attempt chargebacks or reverse payments, and you must follow any game eligibility and bet limits that apply to particular promotions or products.

General bonus and promotion rules

Promotions are offered under specific promotional terms which supplement these conditions. Bonuses and free spins are subject to eligibility, wagering and maximum bet limits stated in the relevant promotion. We may exclude certain games from contributing to wagering requirements. Abuse or suspected abuse of promotions may lead to forfeiture of bonus funds and closure of the account.

Deposits and withdrawals

We accept a range of payment methods as listed on the cashier. Deposits are normally credited immediately but may be subject to checks by your payment provider.

Verification

We require identity and payment method verification before permitting withdrawals. You must provide documentation when requested, and withdrawals may be delayed or withheld until checks are complete. This is standard practice to prevent fraud and comply with anti-money-laundering obligations.

Processing

Processing times, minimums and maximums vary by payment method and may be displayed in the cashier. Third-party fees may apply and are the responsibility of the player unless stated otherwise. For large wins we may apply staged payments or additional checks.

Dispute resolution

If you have a complaint contact our support team and provide relevant account details. We will investigate and respond as quickly as reasonably possible. If we cannot resolve the matter by correspondence you may pursue legal remedies under the law applicable to your contract with us.

Updates to terms and conditions

We may revise these terms from time to time. Changes will be posted on the site and, where appropriate, notified to you by email. Continued use after changes are posted constitutes acceptance of the updated terms. You should check these terms regularly to remain informed about your rights and obligations.